BESPOKE PROCESS
We love working one on one with clients to create something new that is specific to your requirements.
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Please note we have a minimum spend of:
$2.000 for rings
$1.600 for earrings, bracelets or necklaces
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STEP 1 — GETTING TO KNOW YOU
Before making an appointment in the store (or videocall for those living abroad), the process begins with you sending us an introduction mail for the bespoke piece you have in mind.
Please be as detailed as possible, even if you feel you only have a vague idea of what you might want made. Include things you would like to see in your bespoke piece, whether it’s the materials, gemstones, or a certain style.
You can include links to style references, whether this is a link to your pinterest board, or a link to something from our website. We will get back to you with options to schedule an in person meeting at our showroom, or a remote call / chat via Whatsapp to discuss your requirements further.
This initial consultation is completely free of charge. The aim is to discuss initial ideas with you, explain what will be possible to do within your budget, and answer any questions at all you may have about the bespoke process before you can decide if you’d like for us to work together.
WHAT WE COVER IN THE INITIAL CONSULTATION:
-YOUR BUDGET AND WHAT WILL BE POSSIBLE TO CREATE
-RECOMMENDED INITIAL IDEAS TAILORED TO YOUR REQUIREMENTS
-AN OVERVIEW OF THE BESPOKE PROCESS AND TIMELINES
-ANSWERING ANY QUESTIONS YOU MAY HAVE
STEP 2 — SOURCING & DESIGN
After our initial consultation, should you decide to move forward to engage our services we will draft a DESIGN BRIEF which will detail the premise of the works to be carried out, including a projected total QUOTE. This total will not change so long as we stay within the agreed premise of design as outlined in the brief, so you can be sure there will be no unexpected extra charges along the way. A 50% deposit of the projected total will be required before any works can begin.
SOURCING
With any design it all starts with finding and committing to a centre stone, the focal point of any jewelry. We will work closely with you to source or custom cut the perfect stone fitting your requirements. You can come and see these options in person at our showroom or remotely. We have a comprehensive diamond database with live images and videos so you can browse discreetly and comfortably from your own home.
DESIGNING
Once your stones have been selected, we can begin designing around them. We will send you 3 design options based on your briefing. We can talk about these designs and you will be able to make adjustments on them at this stage. We will than use CAD technology to create a series of 3D renders, showing the design to you from every angle. You will have unlimited opportunity to customise and tweak every element of the design until we have something you will be happy to approve for production.
Due to the organic nature of the design process, we cannot estimate how long this part of the process will take. We can tell you however that it takes 1-2 weeks to develop the renders, and a day or two each time you request a tweak to be made to the design. If you are indecisive and require lots of options shown to you, this will naturally lengthen the design process, and delay when production can begin. For best results, please allow us the time we need to do the design justice and do it well, without rushing.
STEP 3 — PRODUCTION & COMPLETION
Once a final design has been approved, we can begin the process of making your bespoke piece of jewelry.
Through a seamless mix of traditional and cutting edge processes, your jewelry will be made entirely in our Istanbul office. We start with casting your piece into the ordered metal. After casting, the piece will be cleaned up, assembled and hand finished.
The production process takes around 2-3 working weeks to complete.
In peak seasons such as December and the Spring / Summer months (wedding season) we will be busier than normal and so the process may be longer. We will always communicate to you in advance how long you need to expect.
Upon completion we will notify you and arrange either an appointment for collection from our Istanbul showroom, or we can organise a courier service to deliver the ring to you anywhere in the world. Photos and videos of the completed ring will be taken for our records and to show you the finished piece so you know what to expect before receiving.
The final payment must be completed before the ring can be released for collection or delivery.
THINGS TO REMEMBER:
EXPECT A MINIMUM OF 1-2 MONTHS FOR THE ENTIRE PROCESS
WAIT UNTIL YOU HAVE THE RING, BEFORE MAKING PROPOSAL PLANS